Privacy Policy
The protection of personal data is important to us and is also required by law. The EU General Data Protection Regulation, the Data Protection Act and the Telecommunications Act serve the right to protection of personal data. We process your data exclusively on the basis of these legal provisions in the currently valid version (GDPR, DSG, TKG 2003).
Basic information about the data protection manager
The responsible data protection officer is Mr. Maurice Mueller datenschutz@alpenluft.org
We are committed to protecting and securely storing any personal information you entrust to us. This document tells you more about how we use and process your personal information.
How do we get your data?
Data you provide/share with us
In principle, you do not have to provide us with any personal information directly when using our website. However, for our contact form or our newsletter subscription, you must provide us with personal data such as your name or email address in order to be able to use the respective service at all. You will be informed about this separately for the respective services.
By submitting the contact form you agree to the processing of your data for the stated purposes.
Data you provide/share through your use of our services
In addition, we receive some data automatically and for technical reasons when you visit our website. Every time a user accesses our website and every time a file is accessed, access data about this process is stored in the form of log files. The following data is collected:
- The website from which you access our site
- The IP address assigned to you by your provider
This data is technically necessary for us to display our website to you and to ensure stability and security.
Purpose, legal basis, storage period and data recipients
We need the personal data collected in order to process your order and send you the goods you ordered. The data is collected, stored, processed and used for this purpose.
The legal basis for the processing of your personal data is, on the one hand, contract fulfillment (online shopping), legitimate interests, the fulfillment of our legal or contractual obligations and, on the other hand, your consent (contact form, newsletter, cookies). Failure to provide the data can have various consequences.
We process your personal data, as far as necessary, for the duration of the entire business relationship and beyond that in accordance with the statutory retention and documentation obligations arising, among other things, from the Austrian Commercial Code (UGB), the Federal Tax Code (BAO) and until the end of any legal dispute, ongoing warranty and guarantee periods, etc.
As part of the operation of our websites, we commission the shipping service providers Amazon EU SARL and Logsta GmbH , who can gain access to your personal data in the course of their activities if they need the data to fulfill their respective services. They have committed themselves to complying with the applicable data protection regulations. Contract processing agreements have been concluded in accordance with Art. 28 GDPR. You can request more information about the contract processors we have commissioned at datenschutz@alpenluft.org .
contact form
Your details, including personal data from our contact form, will be sent to us via our own mail server to process your request, further processed and stored by us. This data will not be collected or passed on without your consent. Without this data, we cannot process your requests.
The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 Letter a (consent) GDPR.
newsletter
You can register for our newsletter on the website using the double opt-in process. After registering, you will receive an email asking you to confirm your registration. Without providing this information, we will not be able to send you our newsletter. You can unsubscribe from the newsletter by clicking on the unsubscribe link at the end of each newsletter.
We commission contract processors to send our newsletter. They have committed to complying with the applicable data protection regulations. You can request more information about the contract processors we have commissioned at datenschutz@alpenluft.org .
The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 Letter a (consent) GDPR.
online shopping
We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator Shopify stores the IP data of the connection owner as well as the name, address, telephone number and email address of the buyer in cookies. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you.
Your payment details will be transmitted to Stripe, Inc. or PayPal (Europe) S.à rl et Cie for the purpose of debiting the purchase amount and to the shipping companies commissioned by us , Amazon EU SARL or Logsta GmbH , for the purpose of delivering the ordered goods, as well as to our tax advisor for the purpose of fulfilling our tax obligations. They have committed themselves to complying with the applicable data protection regulations. Inquire at datenschutz@alpenluft.org .
The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 GDPR (in particular consent and/or necessity of contract fulfillment).
cookies
They are used in a variety of ways on our internet platform. Cookies are small text information that enable the user to be recognized and their use of our websites to be analyzed. The information generated is transferred to the provider's server and stored there. They are used to make our internet presence more user-friendly, effective and secure. Cookies are also used to measure the frequency of page views and for general navigation.
By using our website, you consent to our use of cookies. You can refuse to accept cookies in your browser settings. Please refer to your browser manufacturer's instructions for details on how to do this. If you decide against certain technical and/or functional cookies, the functionality of our website may be restricted. Some cookies remain stored on your device until you delete them.
Uptain
To improve interaction with our visitors, we use a Java Script plugin from uptain GmbH ("uptain plugin" https://www.uptain.de ). This allows us to analyze your use of the website and improve the way you address customers (e.g. through a dialog window). To do this, we collect information about your usage behavior, i.e. movement of the cursor, length of stay, links clicked and any information provided. The legal basis for the processing is our legitimate interest in direct marketing and the provision of our website (Art. 6 Para. 1 lit f GDPR). As a processor, uptain GmbH is strictly bound by our instructions. The information collected will not be passed on to third parties unless we are legally obliged to do so. If the information collected by the uptain plugin contains personal data, this will be deleted immediately after you visit our website.
You can deactivate the use of the uptain plugin at any time via the following link: https://www.ihreshopdomain.de/datenschutz?__up_tracking_unsubscribe
use of Google services
Our website uses various services from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). These services help us to improve our website and to show you personalized content and advertising.
Google Analytics
We use Google Analytics, a web analysis service from Google, to collect and evaluate information about the use of our website. Google Analytics uses cookies that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
Google Ads
Our website uses Google Ads, an online advertising program from Google. Google Ads allows us to display ads based on your interests and previous interactions with our website. These ads are displayed on Google search pages and in the Google Display Network.
Personalized advertising
By using these services, personal data such as your IP address and your browsing behavior may be collected and processed to create personalized advertising. This processing only takes place with your explicit consent, which you give by accepting the cookies in our cookie banner.
data transfer
Google is certified under the EU-US Data Privacy Framework, which ensures compliance with European data protection standards. For more information about data processing by Google, please see the Google Privacy Policy and Terms of Use .
objection and opt-out
You can prevent the storage of cookies by setting your browser software accordingly. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: Google Analytics Opt-Out Browser Add-on .
Consent and Right of Withdrawal
If your consent is required to process your data, we will only process it after you have given your express consent.
As a general rule, we do not process data of minors and are not authorized to do so. By giving your consent, you confirm that you are at least 14 years old or that you have the consent of your legal guardian.
You can revoke your consent at any time at the following email address: datenschutz@alpenluft.org . In such a case, the data previously stored about you will be anonymized and subsequently used only for statistical purposes without personal reference. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
data security
We use technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technological progress.
your rights
You have the right to request information from the responsible party [name, contact details] about the personal data concerned at any time. Unless there is a legal obligation to retain data, you have the right to have this data deleted and to object to its processing. You also have the right to rectification, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority (Barichgasse 40-42, 1030 Vienna; email: dsb@dsb.gv.at ).
If you have any questions about your rights, please contact us at datenschutz@alpenluft.org or write to:
MAJUMU GmbH
Maurice Müller
Hauptgasse 23/5
AT-7083 Purbach
Austria